If the AutoUpdate window appears, scroll through the list, select RealPlayer or any plug-ins that you want to update, and click Install. If the Message Center window appears, click Update to get the latest version of RealTimes/RealPlayer. To make sure you are using the latest software, check to see whether there is an update available:Ģ. By using the most recent version, you will have the latest program which includes various bug fixes and access new features (whenever available). We do recommend that you refrain from posting personal information in a public Community forum.Updated software is available to all RealPlayer customers with Windows operating systems.

Note: I wanted to let you know that we have edited your original post to remove your email address to protect your privacy.

Then, click this link to download RealPlayer 16: Īfter downloading the free version, sign in to access the Plus features of the player. If you wish to download RealPlayer Plus 16, follow the steps below:įirst, uninstall the current version RealTimes by following this link: (if any version is already installed) A subscription unlocks many more features than just the Plus features!Ĭustomers who previously purchased RealPlayer Plus can receive a discount on an annual subscription or RealPlayer Plus 18: please click the RealPlayer or RealPlayer Cloud logo in the upper left of your player and select 'Check for Update.' We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).Īlthough customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a Premium or Unlimited subscription.

With that purchase, you received updates and support of that version for no additional fees or hidden charges. When you originally purchased RealPlayer Plus, you purchased version RealPlayer Plus 16, which was a one-time charge.

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