To disable basic authentication (thus enabling modern authentication) we can follow the steps below:

If Outlook is using Modern authentication you get password prompt which looks like this: When Outlook is using basic authentication you get password prompt which looks like this: If outlook is not connect to exchange it stops sending and receiving emails and it might keep asking for password again and again. This blog will help you turn on Modern authentication on Outlook In this blog I am going to share a common step which we used to suggest to end users.īasic authentication is depreciated by Microsoft starting from 1st October 2022, If your outlook is still working on basic authentication then you might not be able to login or connect to exchange on it. We saw a lot of ticket for “ How to Enable Modern Authentication On Outlook in Office 365”. URL: Everyone this is Prem, I have worked as Microsoft 365 Support Ambassador. SCLS supports access to O365 email using a web browser.Users pulling O365 email into Gmail or another client/program using unsupported protocols like POP or IMAP will need to swtich to a supported method of accessing email.

Users with older versions of email clients or mail applications may need to update before October 2022 for continuity of service.

Most users accessing O365 with clients or apps will not be affected.

Users accessing O365 in a web browser should not be affected.

Microsoft will begin to permanently disable Basic Authentication on Oct 1, 2022.

SCLS will be moving to utilize Modern Authentication for Office 365 services.

Because of changes being undertaken by Microsoft to improve security, SCLS will be making some changes to the O365 email services which may impact library staff users.

Enable modern authentication